1. Terms of Service

Welcome to Cornelius Holding, your trusted platform for secure and protected transactions between buyers and sellers. By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our services, including account creation, transaction processes, dispute resolution, and general conduct on the platform.

Cornelius Holding provides a digital payment protection service by temporarily holding funds until the agreed conditions of a transaction are fulfilled. Our service is intended to reduce fraud, enhance trust between users, and create a reliable online marketplace.

Users are expected to use the platform lawfully and responsibly. Any misuse, abuse, or attempt to bypass the security and integrity of our service will result in termination of access. We reserve the right to change these terms at any time. Continued use of the service following any update signifies your acceptance of the new terms.

2. Privacy Policy

At Cornelius Holding, we are committed to protecting your privacy. We collect personal data necessary for account verification, transaction processing, and user support. This may include your name, email address, phone number, government-issued ID, billing address, and payment details.

We use this information solely for the operation of our service and to comply with legal requirements such as KYC and AML regulations. We do not sell, rent, or share your data with third parties unless required by law or with your explicit consent.

You have the right to access, correct, or delete your personal data at any time. Our website uses secure encryption protocols and stores information in compliance with international data protection standards (GDPR).

3. Cookie Policy

Cornelius Holding uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help us recognize repeat users, remember user preferences, and ensure the platform functions efficiently.

You can choose to disable cookies via your browser settings. However, doing so may limit some features or prevent certain services from functioning correctly.

By continuing to use our website, you consent to our use of cookies in accordance with this policy.

4. KYC Policy

To ensure a secure environment and comply with financial regulations, Cornelius Holding requires all users to complete a Know Your Customer (KYC) verification process. This process helps verify the identity of users and protect against fraud, identity theft, and money laundering.

The KYC process involves submitting valid government-issued identification and, in some cases, proof of address. All documents are securely stored and reviewed by our compliance team.

Failure to comply with the KYC process will restrict access to core services, including the ability to receive or release funds. Users with rejected KYC applications may be asked to submit additional documentation or update their profile.

5. AML Policy

Cornelius Holding strictly adheres to global Anti-Money Laundering (AML) standards. Our platform continuously monitors transactions and user behavior to detect suspicious activity and ensure the integrity of financial operations.

We perform identity verification, transaction tracking, and risk assessment. If necessary, we may request explanations or supporting documents for specific transactions.

We cooperate with national and international regulatory bodies and reserve the right to report suspicious activity or block transactions that violate AML laws.

6. Refund & Dispute Policy

Cornelius Holding is committed to fairness in all transactions. If a buyer is dissatisfied with a product or service received, they may initiate a dispute directly from their account dashboard. Our support team will act as a neutral third party and review all evidence before reaching a resolution.

Refunds may be granted if it is determined that the seller did not meet the agreed terms. In the case of a partial delivery or service failure, a partial refund may be issued. Our decision will be based on submitted documentation, timelines, communication, and delivery evidence.

All disputes must be raised within the allowed period as defined in our platform terms. Our goal is to resolve issues quickly, transparently, and with impartiality.